Creative Max Group – Standard Terms and Conditions of Sale (B2B Website)
These Terms and Conditions (“Terms”) apply to all sales of goods (“Goods”) made via the websites operated by the Creative Max Group, including www.creativemax.com and any related domain redirects. They govern all transactions between the Creative Max Group (the “Seller”) and any business customer (the “Buyer”). By placing an order, the Buyer agrees to be bound by these Terms.
Parties
Orders placed by customers located in the United Kingdom shall constitute a contract with Creative Max Limited, 5 Fourth Avenue, Halstead CO9 2SY United Kingdom. Orders placed by customers located in the European Union shall constitute a contract with Creative Max B.V., Keizersgracht 391 A, 1016 EJ Amsterdam, Netherlands. Both companies operate together as the Creative Max Group but contract separately depending on the customer’s location and invoicing currency.
Application of Terms
These Terms apply to all contracts for the sale of Goods by the Seller to the Buyer to the exclusion of any other terms and conditions, including any referred to or submitted by the Buyer, unless specifically agreed in writing by an authorised representative of the Seller. Any variation to these Terms must be confirmed in writing by the Seller.
Prices and Payment
Prices are exclusive of VAT, customs duties, and shipping charges unless stated otherwise. Minimum order values apply as follows: £100 (net) for UK orders and €200 (net) for EU orders. Payment may be made via the secure online payment portal or by bank transfer (PayPal optional). The Seller reserves the right to amend prices at any time prior to order confirmation. Payment terms are strictly thirty (30) days from invoice date unless otherwise agreed in writing.
Delivery and Risk
Delivery shall take place at the Buyer’s nominated address or in accordance with the Seller’s shipping confirmation. Dates for delivery are approximate only and time for delivery shall not be of the essence. Risk in the Goods passes to the Buyer upon dispatch from the Seller’s premises or on delivery to the Buyer, whichever occurs first. Ownership remains with the Seller until payment has been received in full.
Description and Samples
Any descriptions, photographs, or samples provided by the Seller are for identification purposes only and do not constitute a sale by description or sample. The Buyer confirms that it does not rely upon any such description or representation when placing an order.
Warranty and Returns
The Seller warrants that all Goods supplied conform to applicable product‑safety standards for their intended market. Where Goods supplied are found to be defective due to faulty materials or workmanship, the Seller may, at its discretion, replace or refund the Goods. The Buyer must notify the Seller in writing within three (3) days of receipt if any defect or discrepancy is alleged. No returns will be accepted without the Seller’s prior written authorisation. These Goods are intended for resale; all other warranties, conditions, or guarantees implied by statute or otherwise are excluded to the fullest extent permitted by law.
Liability
The Seller’s total liability to the Buyer for any loss or damage arising from the contract shall not exceed the price of the Goods concerned. The Seller shall not be liable for any consequential, indirect, or special loss or damage, including loss of profit, goodwill, or business opportunity. Nothing in these Terms limits liability for death or personal injury caused by negligence or for any other liability that cannot be excluded by law.
Intellectual Property
All trademarks, brand names, packaging designs, images, and other intellectual property rights relating to the Goods remain the exclusive property of the Creative Max Group. The Buyer shall not reproduce, copy, or otherwise use such intellectual property without the Seller’s prior written consent.
Force Majeure
The Seller shall not be liable for any delay or failure to perform its obligations if such delay or failure results from events beyond its reasonable control, including but not limited to strikes, lock‑outs, accidents, war, fire, transport failure, or shortages of raw materials. In such circumstances, the Seller shall be entitled to a reasonable extension of time for performance or may cancel the contract without liability.
Relationship of the Parties
Nothing in these Terms shall be construed as creating a partnership, joint venture, or agency relationship between the Buyer and the Seller.
Assignment
The Buyer may not assign, transfer, or sub‑contract any of its rights or obligations under this contract without the Seller’s prior written consent.
Severability
If any provision of these Terms is held by a court to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Governing Law and Jurisdiction
Contracts with Creative Max Limited shall be governed by and construed in accordance with the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the English courts. Contracts with Creative Max B.V. shall be governed by and construed in accordance with the laws of the Netherlands, and the parties submit to the exclusive jurisdiction of the courts of Amsterdam.
Contact Information
Creative Max Limited (UK) – 5 Fourth Avenue, Halstead CO9 2SY United Kingdom Email: info@creativemax.com
Creative Max B.V. (EU) – Keizersgracht 391 A, 1016 EJ Amsterdam Netherlands Email: eu@creativemax.com